Model packs / M2
M2 · inferix-model-slm-support
Support SLM Pack
Why this pack? Cheap owned model for high-volume CX intents
Small language model optimized for support intents — refund policies, FAQ retrieval, and order-status copy. Primary path for the support agent.
status: wiredserve :9111
Training focus
Intent-classification + response templates; sub-100ms inference target
Inferix role
RouteIQ default for support; LensAI shows SLM vs teacher cost delta
Wired agents
RouteIQ sends traffic to this pack when policy matches. DriftWatch compares output quality vs teacher.
From toy model to owned inference
M0 teaches the loop. M1–M3 wire real agents. Start with the quick start, then open the console.